If your item was purchased in error, or you’ve simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below: We must be notified within 14 days of you receiving the item that you intend to return it. The item must then be returned within 5 days following this notification.
- The item must be returned in original re-saleable condition with all tags and packaging (ready to be put back on the shelf)
- The item/s must NOT be opened, used, worn or damaged, and must in perfect condition when we receive them back.
- DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
- The item is securely packed to ensure it is received back by us in original and re-saleable condition.
The refund amount will also have original freight costs deducted. If the item was dispatched with free or discounted shipping, a 10% warehouse handling fee will be deducted from the refund amount.
We sell across many channels and from a number of locations, if for any reason we are unable to complete your transaction we will refund you 100% and advise that we can not complete the transaction.